Data Deletion

In the CircleX app, open Profile → Connected accounts and tap Disconnect. We immediately stop syncing and request access revocation from the provider. Credentials needed to retry that revocation are kept only in a sealed queue and are erased after the provider confirms. Your previously synced metrics can also be removed on request.

To request deletion, choose either option:

• Email us at privacy@withcirclex.in from your account email with the subject “Data deletion request.”
• In-app — open Profile → Privacy & account → Delete your account and confirm by typing DELETE.

We will confirm receipt, process the request, and remove your personal data and social data. We retain only records we are legally required to keep (for example, financial/transaction records), as described in our Privacy Policy.

If you connected through Meta and remove CircleX from your Facebook or Instagram settings, Meta notifies us through a Data Deletion Callback. We then stop syncing, remove synced social data, request provider revocation, and generate a confirmation reference. The status becomes complete only after provider revocation is confirmed and the retained sealed credential is erased.

Disconnecting stops syncing immediately. Provider revocation may remain in processing while the provider is unavailable or asks us to retry. Full data-deletion requests are completed promptly, typically within 30 days, and sooner where feasible.